Your Crash Arcade Wallet
Your wallet gives you a single place to review your account balance and financial activity. One balance funds all seven games, and every movement in and out of it is recorded so you can follow exactly where your money came from and where it went.
One wallet across every game
There is no separate crash wallet, card wallet or bonus wallet to move money between. Deposits, bets, wins, rewards and withdrawals all touch the same Indian Rupee balance. That is what makes the statement genuinely useful — it is a complete record rather than a partial one.
What your statement records
- Deposits — every funding transaction
- Withdrawals — every payout request and its outcome
- Withdrawal refunds — held amounts returned when a payout could not be completed
- Bets — every stake placed, per round
- Wins — every amount credited back from a winning round
- Eligible rewards — signup credit, referral rewards, VIP rewards and any daily bonus
- Other wallet adjustments — corrections and operator adjustments
Each entry helps you understand how your balance changed. Check your statement regularly and contact support if you see something you do not recognise.
Reading the statement when something looks wrong
- Start with the balance you expected. Work backwards through the entries until the two diverge.
- Check for a hold. A submitted withdrawal reduces your available balance immediately, which often explains a "missing" amount.
- Check for a refund. A returned payout appears as a separate withdrawal refund line, not as a reversal of the original entry.
- Check promotional credit. Bonus balances and their conditions are recorded separately from deposited funds.
- Raise a ticket with specifics. Quote your player ID, the entry date and time and the amount. Contact support.
The statement is also a responsible-gaming tool
Reading a month of your own bet and win lines is the most honest picture of a gambling habit that exists. If the totals surprise you, that is useful information. Set a daily wager limit or daily loss limit before the next session.
Balance types you may see
| Balance type | Can be wagered | Can be withdrawn |
|---|---|---|
| Deposited funds | Yes | Yes, from ₹300 |
| Winnings from deposited funds | Yes | Yes, from ₹300 |
| Promotional credit | Yes, on eligible games | Not until wagering is complete |
| Held withdrawal amount | No | Pending review |
| Demo credit | Demo mode only | Never — no cash value |
Where the wallet sits in your account
The wallet is where deposits, withdrawals and your statement all live. Related account tools sit alongside it: KYC and verification, device sessions and security, your account Inbox and your responsible-gaming limits.
Frequently Asked Questions
Do all seven games use the same wallet?
What does my wallet statement show?
Why is my available balance lower than my total?
I do not recognise an entry — what should I do?
Is demo credit shown in the statement?
Ready to start with ₹300 free bonus credit?
Create an eligible Crash Arcade account, verify your email and claim the current ₹300 signup promotion. Prefer to practise first? The ₹2,000 demo balance needs no deposit at all.